Bookstore Ordering Information, Locations and Hours (2024)

Return policy information

• Textbooks/course materials

  • Refunds are given for course materials returned before MCC's refund deadline, as posted on the academic calendar*.
  • Course materials purchased after MCC's refund deadline must be returned within 7 business days of purchase for a full refund.
  • Course materials purchased during the last week of classes or final exams are not refundable.
  • To support the delivery of digital content to you, a non-refundable digital delivery fee is applied to each digital material.

• Digital course materials

  • eBooks are digital versions of an entire print book.  eBooks are refundable within 14 days of accessing the content, or 30 days after purchase is made (without customer accessing the content), whichever occurs first.
  • **Additionally, refund requests cannot be fulfilled if more than 10% of the product has been viewed or if any page(s) of the content has been printed.
    Courseware items, such as MyMathLab or McGraw Hill Connect, are refundable within 14 days from purchase (regardless of the amount of content accessed by the customer).

• Hardware and software

  • Bring back unopened computer hardware and software within 14 days of purchase for a full refund.
  • Electronic Software Download (ESD) purchases are final and non-returnable.

• Other Merchandise

  • All other merchandise that is unopened and in original condition can be returned within 30 days of purchase.
  • *Gift Cards are non-refundable

• Two Ways to Return Course Materials

  • In-person refunds
  • Simply take your receipt/packing slip along with the course materials you want to return to your campus bookstore.

• Returns by mail

  • Include a copy of your confirmation email or order details with your securely packaged return.
  • If you don't have this information, include a note with your name, email address, phone number and order number.
  • Your refund could be delayed if they can't identify the original purchase details.
  • Return shipping is at your expense.
  • They not liable for lost or damaged packages.
  • Use a traceable, insured method of shipping when returning your item(s).
  • Hold on to your tracking information and shipping receipt until you receive your refund.

MCC-Blue River

(Google Maps)
Located in Education Center; Street Level /1st Floor
20301 E State Rt 78
Independence, MO 64057
816.604.6689

MCC-Longview

(Google Maps)
Located in Campus Center; Street Level /1st Floor
500 SW Longview Rd
Lee's Summit, MO 64081
816.604.2189

MCC-Maple Woods

(Google Maps)
Located in Student Center; Street Level /1st Floor
2601 N.E. Barry Rd
Kansas City, MO 64156
816.604.3498

MCC-Online and MCC-Penn Valley

(Google Maps)
Located in Campus Center; Street Level /1st Floor
3201 SW Trafficway
Kansas City, MO 64111
816.604.4189

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